Got a complaint about ticket resellers?
CHOICE has heard from hundreds of consumers about the problems they’re having buying tickets to their favourite sporting and music events on ticket resale websites.
We decided that we wanted to know more about this problem, so we’re asking you to share your story to help us better understand the ticket resale market. The survey is about a single experience purchasing a ticket, so if you’ve been stung multiple times, you can complete the survey again.
By completing this 5 minute survey you’ll be helping consumer organisations, including CHOICE, highlight the problems people are having with ticket resale websites like Viagogo and Ticketmaster Resale. We’ll use this information to write a comprehensive research report on the problems with event ticket sales and resale.
It’s the first step to making sure fans have fair access to tickets.